Chris Horn

Managing Director Gold Key Media

I co-founded Gold Key Media back in 2000 with a vision to create a specialised, world beating media distribution company to the travel industry. Prior to that I was Circulation Director Asia-Pacific for USA Today and served as Deputy Managing Director Johnsons Inflight before setting up Gold Key Media. We became part of the Frontline Group in 2017. Gold Key Media’s service offering has evolved dramatically since our launch in 2000. We’re now a global operator, spanning five continents. Our innovative digital entertainment platform is now available in the world’s finest hotels, 1^st class airport lounges, RAF & Royal Navy bases, private hospitals, we also now manage the digital matchday program distribution for Liverpool and Chelsea FC too.

Our publishing division represents the world’s leading publishing houses including The Financial Times, New York Times, Dow Jones, Hearst, Condé Nast, Bauer Media.

Our events division is now an official distributor for The Olympic Games, World Economic Forum and Frieze Art Fairs to name a few.

I retain the same passion, drive and entrepreneurial spirit that I had when I set up the business back in 2000. I work alongside a group of highly skilled and creative colleagues who all share the same pride, passion and belief in our brand that I do.

Tracy O’Sullivan

Managing Director Frontline Distribution Solutions

In 2025 we brought our two magazine businesses together to form Frontline Distribution Solutions.  As Managing Director, I’m excited to lead a team of highly skilled, ambitious people who are passionate about ensuring we protect, innovate, and grow the business.

It’s a dynamic environment. Since joining as Export Director in 2000 I can honestly say that in over two decades leading the business, change has been a constant companion. And that innovation continues – twenty years ago nobody had heard of a bookazine – last year we distributed over 500!  This product innovation is complemented by our efforts to continually reinvent what we do throughout the route to market – from print site to retailer shelf – to improve efficiency, simplify and create new opportunity.

It’s a tremendously exciting and challenging time for the business. Working with some of the most innovative clients – from global companies to owner managed businesses – we distribute and market over 100 clients’ titles into UK retail and export them to around 70 countries worldwide. It’s a complex business, and together with the Group Leadership Team, we are focused on making the complex simple!

Paul Sadler

Managing Director Frontline Retail Solutions

Do you have a commercial or operational model that isn’t working or needs improvement? … call Frontline Retail Solutions! Whether that be in the world of newspapers and magazines, books, film, music or services such as range management and development through to in-store execution across any category, I am lucky to be surrounded and supported by an experienced, skilled, and dedicated team of colleagues that specialise in managing complex end-to-end models for retailers.

After graduating with a Sociology degree, I found myself working in the exciting, fast-paced and positively challenging world of newspaper and magazine publishing. Ten years working at a publisher across distribution, advertising, marketing, and P&L management led me to the Frontline Group in 2008, working across retail and wholesale to then taking on the reigns as MD of Routes to Retail, now Frontline Retail Solutions. Never a dull moment, and full of rewarding achievements across the business that is so inspiring to be part of.

Phil Melling

Sales & New Business Development Director

At Frontline Group, success is driven by people who understand the market from every angle. As Sales and New Business Director, I bring together more than two decades of experience across retail, publishing, and distribution to help brands and retailers unlock growth in complex, fast-moving environments. My career has been shaped by working at the heart of some of the UK’s most influential consumer-facing organisations, which has given me a practical, commercially grounded perspective on how products reach customers, how buying decisions are made, and how partnerships deliver long-term value.

In my role as Sales and New Business Director, I work closely with clients to understand not just their commercial objectives, but the underlying challenges that sit beneath them. These challenges are often complex: changing consumer behaviours, evolving retail formats, increased competitive pressure, and the need to deliver measurable return on investment in an increasingly data-driven environment. I relish the opportunity to help clients navigate these issues, drawing on experience, insight, and the collective expertise of the Frontline team.

Charlotte Maxwell

People & Culture Director

At the Frontline Group, my focus is on keeping our people, values, and culture at the heart of everything we do. Creating an environment where individuals feel valued, supported, and empowered to perform at their best. Our I ACT values –  Impact through accountability, Ambition to grow, Collaboration for results, and Trust in each other – guide how we make decisions and work together.

What excites me most is seeing our people vision come to life: happy people, working collaboratively, performing at their best, and growing the business together. Within the People & Culture team, we aim to build trusted business partnerships, develop capabilities for the future, and provide support in those moments that really matter.

For me, success means seeing our people thrive and knowing that we’re shaping a future together.

Nick Howitt

Director of Strategy

I began my career in consultancy, gaining a broad business education across sectors ranging from high finance (Lloyds) to confectionery (Rowntree’s), from beer (Carlsberg-Tetley) to toilet rolls (Andrex). This diverse grounding, followed by many years in publishing, retail and distribution, has given me the broad perspective needed for my current role as Director of Strategy.

While these experiences laid strong foundations, the scale of creativity, innovation and complexity managed at Frontline has gone even further. There is a relentless appetite to take on tough challenges, deliver real value, and continually expand into new categories and services.

Frontline is a place for curious, energetic people who enjoy working with sharp minds and innovative thinkers – and who genuinely care about doing a great job.

Our mantra is simple: make the complex simple. Delivering clear, easy-to-manage solutions in highly complex environments is never easy, but it’s what keeps us challenged, fulfilled – and having a lot of fun along the way.

Lucy Wells

Chief Financial Officer

Joining Frontline Group as CFO in 2025, I bring more than 15 years’ experience that began in professional practice and progressed into senior finance leadership roles within private‑equity‑funded businesses, followed by consulting across a broad range of industries. Throughout my career, I have worked closely with management teams and investors to support growth, transformation, and value creation in dynamic, fast‑moving environments.

As Chief Financial Officer, I lead the finance function with a focus on turning strategy into clear, actionable insight that supports effective decision‑making across the organisation. My responsibilities span financial performance, governance, and commercial support, alongside the development of scalable finance systems and reporting that enable the business to grow sustainably. I am passionate about strengthening finance as a true business partner — providing clarity in complexity and ensuring financial discipline underpins innovation and ambition.

Frontline is a genuinely solutions‑led, entrepreneurial business, focused on making the complex simple for its clients and partners. It is exciting to be part of a leadership team that values collaboration and trust, and I take great pride in working alongside such a committed and talented group of people as we continue to build the next chapter of the Frontline Group’s growth story.

Mark Churchill

Chief Operating Officer

Whether it is the fast-moving world of magazines, books, CDs or DVDs, the challenge of helping my team find new solutions to new problems is what keeps me excited to go to work! 

Ten years dealing with the rapidly changing demands of chilled food prepared me well for the exciting world of media products. And now, despite nearly two decades into my time at Frontline, and being on my sixth role, I continue to be surrounded by innovation and opportunity every day.

As COO, my job is to make sure we focus on the right things and that my team have everything they need – from systems to skills – to drive the performance that makes us so successful. They never cease to amaze me with what they can achieve!